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  • Home
  • Virtual Customer Care
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This page was last changed on 3 December 2022, last checked on 3 December 2022 and applies to citizens of Australia.

1. Introduction

Our website, https://sohovian.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. You do have the right to opt-out and to object against the further use of non-functional cookies.

5.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

You can also disable the use of cookies via your browser, but please note that our website may no longer work properly.

6. Cookies

6.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

6.2 Analytical cookies

We use analytical cookies to optimize the website experience for our users. With these analytical cookies we get insights in the usage of our website.

6.3 Advertising cookies

On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behaviour on https://sohovian.com. With these cookies you, as website visitor, are linked to a unique ID but these cookies will not profile your behaviour and interests to serve personalised ads.

You can object to the tracking by these cookies by clicking the “Manage Consent” button.

6.4 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

6.5 Social media

On our website, we have included content from Facebook, Twitter, LinkedIn, WhatsApp and Instagram to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter, LinkedIn, WhatsApp and Instagram. This content is embedded with code derived from Facebook, Twitter, LinkedIn, WhatsApp and Instagram and places cookies. This content might store and process certain information for personalized advertising.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, Twitter, LinkedIn, WhatsApp and Instagram are located in the United States.

7. Placed cookies

Wistia

Marketing/Tracking, Statistics

Usage

We use Wistia for video display. Read more

Sharing data

For more information, please read the Wistia Privacy Statement.

Marketing/Tracking

Name
wistia
Expiration
persistent
Function
Store performed actions on the website

Statistics

Name
wistia-video-progress-*
Expiration
persistent
Function
Store if the user has seen embedded content

Thrive Architect

Purpose pending investigation

Usage

We use Thrive Architect for content creation. Read more

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
tve_post_options_change
Expiration
Function

Google Adsense

Marketing/Tracking

Usage

We use Google Adsense for showing advertisements. Read more

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing/Tracking

Name
_gcl_au
Expiration
persistent
Function
Store and track conversions
Name
google_adsense_settings
Expiration
persistent
Function
Provide ad delivery or retargeting

Facebook

Marketing/Tracking, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing/Tracking

Name
_fbp
Expiration
3 months
Function
Store and track visits across websites
Name
_fbc
Expiration
2 years
Function
Store last visit
Name
fbm*
Expiration
1 year
Function
Store account details
Name
xs
Expiration
3 months
Function
Store a unique session ID
Name
fr
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
act
Expiration
90 days
Function
Store logged in users
Name
datr
Expiration
2 years
Function
Provide fraud prevention
Name
c_user
Expiration
30 days
Function
Store a unique user ID
Name
sb
Expiration
2 years
Function
Store browser details
Name
*_fbm_
Expiration
1 year
Function
Store account details

Functional

Name
wd
Expiration
1 week
Function
Read screen resolution
Name
csm
Expiration
90 days
Function
Provide fraud prevention
Name
actppresence
Expiration
session
Function
Store and track if the browser tab is active

Google Analytics

Statistics, Functional

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_gid
Expiration
1 day
Function
Store and count pageviews
Name
_ga_*
Expiration
1 year
Function
Store and count pageviews
Name
_ga
Expiration
2 years
Function
Store and count pageviews

Functional

Name
_gat_UA-*
Expiration
session
Function
Provide technical monitoring

Burst Statistics

Statistics (anonymous)

Usage

We use Burst Statistics for website statistics. Read more

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
burst_uid
Expiration
1 month
Function
Store and track interaction

Twitter

Functional, Marketing/Tracking

Usage

We use Twitter for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Twitter Privacy Statement.

Functional

Name
local_storage_support_test
Expiration
persistent
Function
Provide load balancing functionality

Marketing/Tracking

Name
metrics_token
Expiration
persistent
Function
Store if the user has seen embedded content

LinkedIn

Marketing/Tracking, Functional

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Marketing/Tracking

Name
bcookie
Expiration
2 years
Function
Store browser details
Name
li-oatml
Expiration
1 month
Function
Provide ad delivery or retargeting
Name
li_sugr
Expiration
3 months
Function
Store browser details
Name
UserMatchHistory
Expiration
30 days
Function
Provide ad delivery or retargeting
Name
lidc
Expiration
1 day
Function
Store performed actions on the website
Name
bscookie
Expiration
2 years
Function
Store performed actions on the website
Name
X-LI-IDC
Expiration
session
Function
Provide functions across pages

Functional

Name
BizographicsOptOut
Expiration
10 years
Function
Store privacy preferences
Name
linkedin_oauth_
Expiration
session
Function
Provide functions across pages

WhatsApp

Functional

Usage

We use WhatsApp for chat support. Read more

Sharing data

For more information, please read the WhatsApp Privacy Statement.

Functional

Name
wa_lang_pref
Expiration
6 days
Function
Store language settings
Name
wa_ul
Expiration
session
Function
Provide access

Instagram

Marketing/Tracking

Usage

We use Instagram for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Instagram Privacy Statement.

Marketing/Tracking

Name
actppresence
Expiration
1 year
Function
Store ad display frequency

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
tvo_block-8071
Expiration
Function
Name
tvo_block-2
Expiration
Function
Name
thrive_symbol-6604
Expiration
Function
Name
tvo_block-6593
Expiration
Function
Name
tvo_block-8282
Expiration
Function
Name
tvo_block-3091
Expiration
Function
Name
tvo_block-5587
Expiration
Function
Name
tvo_block-4704
Expiration
Function
Name
jobIdBeingProcessed
Expiration
Function
Name
tvo_block-4472
Expiration
Function
Name
tvo_block-6429
Expiration
Function
Name
tvo_block-6598
Expiration
Function
Name
tvo_block-6827
Expiration
Function
Name
zps-ft-details
Expiration
Function
Name
tvo_block-5706
Expiration
Function
Name
thrive_symbol-6608
Expiration
Function
Name
tvo_block-4476
Expiration
Function
Name
tvo_block-132
Expiration
Function
Name
tvo_block-4153
Expiration
Function
Name
tvo_block-4255
Expiration
Function
Name
FEK
Expiration
Function
Name
tvo_block-5745
Expiration
Function
Name
fr-copied-text
Expiration
Function
Name
tcb-lnk-no-follow
Expiration
Function
Name
tvo_block-5509
Expiration
Function
Name
tcb-lnk-new-tab
Expiration
Function
Name
tvo_block-7949
Expiration
Function
Name
thrive_symbol-8486
Expiration
Function
Name
tvo_block-7512
Expiration
Function
Name
zps-ft-pghitType-details
Expiration
Function
Name
utsdb
Expiration
Function
Name
siqlsdb
Expiration
Function
Name
tcb-components-display
Expiration
Function
Name
tvo_block-4818
Expiration
Function
Name
payloadQueue
Expiration
Function
Name
tvo_block-8185
Expiration
Function
Name
tvo_block-484
Expiration
Function
Name
loglevel
Expiration
Function
Name
tvo_block-6248
Expiration
Function
Name
fr-copied-html
Expiration
Function
Name
tvo_block-5642
Expiration
Function
Name
wpc*
Expiration
Function
Name
WP_PREFERENCES_USER_*
Expiration
Function
Name
tvo_block-4686
Expiration
Function
Name
tvo_block-3252
Expiration
Function
Name
tvo_block-4691
Expiration
Function
Name
tvo_block-8278
Expiration
Function
Name
tvo_block-6594
Expiration
Function
Name
tcb_google_fonts
Expiration
Function
Name
thrive_symbol-8373
Expiration
Function
Name
tvo_block-6604
Expiration
Function
Name
tcb_google_fonts_v
Expiration
Function
Name
tvo_block-56
Expiration
Function
Name
zc_consent
Expiration
Function
Name
zc_show
Expiration
Function
Name
zc_cu
Expiration
Function
Name
sohovian-_zldp
Expiration
Function
Name
zabUserId
Expiration
Function
Name
*-_zldt
Expiration
Function
Name
wp-*
Expiration
Function
Name
zc_vopt
Expiration
Function
Name
sohovian-nextrecon
Expiration
Function
Name
zc_tp
Expiration
Function
Name
zc_cu_exp
Expiration
Function
Name
zabHMBucket
Expiration
Function
Name
zsr434e7a2b404540839f01c38ccfbbac27
Expiration
Function
Name
zsc54f2d3f713794184905d00b8bb3c994e
Expiration
Function
Name
zft-sdc
Expiration
Function
Name
zsd1670040293860zsrv0.1253016677719092
Expiration
Function
Name
ps_payloadSeqId
Expiration
Function
Name
zps-tgr-dts
Expiration
Function
Name
wfls-remembered-*
Expiration
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
tvo_block-8454
Expiration
Function
Name
thrive_symbol-8652
Expiration
Function
Name
zsd1670040293860zsrv0_1253016677719092
Expiration
Function
Name
tabUid
Expiration
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_consenttype
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
zscc72fcdbd3c7c4f6c9a0f54265795ea55
Expiration
Function
Name
zsriJi4PS6
Expiration
Function
Name
zsd1672886579609zsrv0.6898561969265582
Expiration
Function
Name
zsd1672886579609zsrv0_6898561969265582
Expiration
Function
Name
_gat
Expiration
Function
Name
zsd1673045151517zsrv0.010953308216579805
Expiration
Function
Name
zsd1673045151517zsrv0_010953308216579805
Expiration
Function
Name
tvo_block-589
Expiration
Function
Name
com_chat_owner
Expiration
Function
Name
com_avcliq_owner
Expiration
Function
Name
zsd1675648942862zsrv0.5322635298422453
Expiration
Function
Name
zsd1675648942862zsrv0_5322635298422453
Expiration
Function
Name
tvo_block-8831
Expiration
Function
Name
reporting-filter-date
Expiration
Function
Name
tvo_block-8775
Expiration
Function
Name
tvo_block-8919
Expiration
Function
Name
tva-login-page-id
Expiration
Function
Name
tvo_block-8893
Expiration
Function
Name
tva_learned_lessons
Expiration
Function
Name
zsd1679118874215zsrv0.5428779304418361
Expiration
Function
Name
zsd1679118874215zsrv0_5428779304418361
Expiration
Function
Name
zsd1679174706665zsrv0.17528045090449096
Expiration
Function
Name
zsd1679174706665zsrv0_17528045090449096
Expiration
Function
Name
tvo_block-8963
Expiration
Function
Name
wpseoFrontendInspectorOpen
Expiration
Function
Name
zsd1682465593740zsrv0.24395865445472453
Expiration
Function
Name
6OB6MEV1gCa-Jgc1t_user_uuid
Expiration
Function
Name
fk8rg1c03ba5c2b7b41b6866b69bd467f02bb
Expiration
Function
Name
6OB6MEV1ir5-Jgc1t_user_uuid
Expiration
Function
Name
fk8rgce56aa0c61b444beb5bf49455969c70b
Expiration
Function
Name
6OB6MEV1ir4-Jgc1t_user_uuid
Expiration
Function
Name
fk8rgfe7b8f178ea74023a1164db3490f5c78
Expiration
Function
Name
6OB6MEV1ir3-Jgc1t_user_uuid
Expiration
Function
Name
fk8rg5058f6a6a6984b869e2d6d1f1b9975ea
Expiration
Function
Name
6OB6MEV1h8r-Jgc1t_user_uuid
Expiration
Function
Name
fk8rg92fe91e201c74acbaffc2c15461c84f1
Expiration
Function
Name
zsd1682465593740zsrv0_24395865445472453
Expiration
Function
Name
zsd1682469542488zsrv0.37416387792185546
Expiration
Function
Name
zsd1682469542488zsrv0_37416387792185546
Expiration
Function
Name
zsd1682477892113zsrv0.16546705065954104
Expiration
Function
Name
zsd1682477892113zsrv0_16546705065954104
Expiration
Function

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • you may submit a request for access to the data we process about you;
  • you may request an overview, in a commonly used format, of the data we process about you;
  • you may request correction or deletion of the data if it is incorrect or not or no longer relevant for any purpose under the Privacy Act.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie statement. If you have a complaint about how we handle your data, we would like to hear from you.

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Sohovian
Suite 9, 23 Middle Street
Cleveland QLD 4163
Australia
Website: https://sohovian.com
Email: moc.naivohos@troppus
Phone number: 0734019777

This Cookie Policy was synchronised with cookiedatabase.org on 3 December 2022.

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© Sohovian®

Sohovian® is a registered trademark of AyJay Systems Pty Ltd as Trustee for James Investment Trust. All rights reserved.
Small businesses made bigger® is a registered trademark of AyJay Systems Pty Ltd as Trustee for James Investment Trust. All rights reserved.